How can we help?
Find answers about earning, withdrawals and your account.
Getting started
How do I create an account?
Click Sign up, enter your email and choose a password. We send you a confirmation link. Once you confirm your email, you can start earning right away.
Is it free?
Yes. Joining, completing tasks and withdrawing are all free. We will never ask you to pay anything to earn or cash out.
Who can join?
You must be at least 18 years old and use your real details. Only one account per person is allowed.
Do I need to download anything?
No. The site works in any browser on your phone or computer. Some games and tasks ask you to install an app, and each one tells you that before you start.
Earning
How much does each task pay?
Every task shows its reward in dollars before you start. When you complete it, that amount is added to your balance.
Why was my task not credited yet?
Our partners confirm each completed task before paying. Most confirm in a few minutes, but some take up to 48 hours. If it has been longer than that, contact us with the task name and the date you completed it.
What does "pending" mean?
Pending earnings are confirmed by the partner but still under a short review. They move to your available balance automatically once the review is done.
Why was I screened out of a survey?
Survey companies look for specific groups of people. If your answers do not match what they need, the survey ends early. This is normal and does not affect your account. Answer honestly and try the next one.
Can earnings be reversed?
Yes. If a partner later reports that a task was not completed correctly, for example an app was uninstalled too early or fake details were used, the reward is removed from your balance.
How do referrals work?
Share your referral link from your dashboard. When someone signs up with it, you earn a bonus from what they earn. Referring yourself or creating extra accounts is not allowed.
Withdrawals
What is the minimum withdrawal?
You can withdraw once your available balance reaches $5.00.
Which payment methods can I use?
You can cash out to PayPal, Bitcoin, USDT or gift cards. The Withdraw page shows every method available in your country.
How long does a withdrawal take?
Most withdrawals are reviewed and sent within 24 hours. Your first withdrawal can take a bit longer while we check your account.
Why is my withdrawal on hold?
We may hold a withdrawal if something needs a manual check, for example a new payment address or unusual activity. We will email you if we need anything from you.
I entered the wrong payment details. What now?
If the withdrawal is still pending, contact us right away and we will cancel it so you can request it again. Once it is sent, we cannot get it back.
Account & security
I forgot my password.
Click Log in, then "Forgot password". We will email you a link to set a new one. Check your spam folder if you do not see it.
Can I use a VPN?
No. VPNs, proxies and emulators are blocked because our partners cannot pay for tasks done through them. Using them can get your account banned.
Why was my account banned?
Accounts are banned for breaking the rules, like using several accounts, a VPN, bots or fake information. If you think it was a mistake, contact us and we will review it.
How do I delete my account?
Contact us from the email linked to your account and ask for deletion. Please withdraw any balance first, because it is lost once the account is deleted.
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